Claims Fraud

Investigations

MSMM has partnered with ICS Merrill to be our Special Investigation Unit (SIU). ICS Merrill, a nationwide organization specializing in fraud investigations, is staffed by a highly qualified and experienced staff of professionals in the areas of investigation and technology. ICS Merrill complies with all State Fraud Bureaus requirements. All MSMM claims personnel are required to successfully complete the AEI course of The Law of Claims Fraud and Defense as part of their continuing education. This advanced training provides our claim professionals with the know-how to recognize potentially fraudulent claims. Once potential fraud is identified we make a referral to ICS Merrill. Together, MSMM and ICS Merrill coordinate further investigation of the claim for defense and/or prosecution.

MITSUI SUMITOMO INSURANCE®